Got Questions?
Frequently Asked Questions
Are Helix Labs products third-party tested?
Yes. Every batch supplied by Helix Labs is independently analysed by accredited third-party analytical laboratories using HPLC (High-Performance Liquid Chromatography) methodology. Results are documented in a Certificate of Analysis (COA) for each specific batch number.
Where can I view Certificates of Analysis (COAs)?
Full Certificates of Analysis are available on our dedicated Lab Results page. Each COA includes batch number, CAS number, molecular formula, HPLC purity percentage, TFA content, and appearance confirmation. COAs can also be downloaded directly from individual product pages.
What are research compounds?
Research compounds are chemical substances supplied strictly for in-vitro (outside a living organism) laboratory research purposes. They are used by qualified researchers and scientists to study biological processes, chemical properties, and molecular interactions in controlled laboratory settings. All Helix Labs compounds are for research use only.
Are products intended for human consumption?
Absolutely not. All products sold by Helix Labs are strictly for in-vitro laboratory research purposes only. Products are NOT intended for human or veterinary consumption, medical treatment, self-administration, or diagnostic use. Purchase of our products constitutes agreement to our Research Disclaimer.
How is purity verified?
Purity is verified using HPLC (High-Performance Liquid Chromatography) analysis conducted by independent third-party analytical laboratories. All Helix Labs compounds are required to meet a minimum of ≥98% purity. TFA (trifluoroacetic acid) content is also tested and must conform to <0.50%.
What does lyophilised mean?
Lyophilisation (freeze-drying) is a preservation process that removes water from the compound under low pressure, converting it from liquid to a dry powder form. This significantly extends stability and shelf life while maintaining the integrity of the compound for research purposes.
What are your shipping times?
We ship worldwide. Standard delivery is typically 7–14 business days internationally. A tracking number is provided within 24 hours of dispatch. Please see our Shipping Policy for full details.
Do you offer refunds?
Please refer to our Returns & Refund Policy for full details on eligibility, timeframes, and conditions.
IMPORTANT: All products sold by Helix Labs are intended strictly for in-vitro laboratory research purposes only. Products are not intended for human or veterinary consumption. By purchasing, you confirm you are a qualified research professional.